Inemoni | FAQS

On average, it takes less than 3 minutes for you to create an account and take within an hour for your account to be approved once you’ve submitted your upgrade request; however, it can take up to 48 hours if we need more information from you.

Once your personal account is opened, to upgrade it, you’ll need:

✅ A valid government ID (international passport, driver’s license, resident permit, permanent voter’s card, national I.D card, or NIN slip).
✅ A valid proof of address (utility bill: electricity bill, water bill, waste bill), or your bank statement for the last 3 months. These documents should have the same address as your account on IneMoni.

For a business account, you’ll need the following:

✅ The Certificate of Registration (CAC)
✅ Tax Identification Number (TIN)
✅ Director’s Page (Stamped CAC registration form Aka status report). Kindly provide all pages of your CAC form that carry al the names of the directors of your business.
✅ Duly stamped Memorandum and Article of Association for company registration.
✅ Means of Identification of the Director.

We use your BVN to verify your identity. We can only retrieve your name, date of birth, and mobile phone number attached to your BVN. We do not have access to any of your bank accounts, transaction history, or other sensitive financial data.

If you have forgotten the bank connected to your BVN, you can get your BVN number by dialling this code *565*0# on any mobile network in Nigeria. This can only be done using the mobile number you registered with. Copy the code and visit any of your bank branches to check other details. as we do not have the authority to assist.

Yes, you can still create an account without an memorandum of association.

Your documents will be approved within one hour if they are valid and credible.

If your compliance was rejected, it’s because the documents submitted were either invalid or not legible enough for us to review. Make corrections by re-uploading the right document so your account can be approved.

You can transfer money directly from your other bank accounts into your IneMoni account. On the Mobile app, click on the top-up wallet to see your account number while on the web app, click on the fund wallet to see your account number. Copy this and make transfers from your other bank accounts into your IneMoni account.

Once you are logged in, click on Send Money and tap on the send to bank account or send to recipient. Send to bank account is use to send money to any bank in Nigeria while send to recipient is use to send money to another IneMoni user

For Send to Bank Account:

Enter Account Number
Select Bank or Mobile Money Provider
Wait for the account number to verify, then click next
Enter the amount
Enter Remarks then click Next
Review all the information displayed on your screen
Next, click transfer and confirm the transaction by inputting your PIN

For Send to Recipient:

Enter the amount
Enter the Phone number of the IneMoni user
Click Next, review all the information displayed on your screen
Click transfer and confirm the transaction by inputting your PIN

Transaction alerts and all notifications are sent to you in-app or through a dashboard notification, phone number, and the email address used to signup on the account.

Frequently Asked Questions

Account Opening & Set-up

Payments & Transactions